Privacy Policy

A. TASK OF THE DATA PROTECTION DECLARATION AND RESPONSIBLE BODY

This data protection declaration clarifies the type, scope and purpose of processing (including collection, processing and use, as well as obtaining consent) of personal data within our online offer and the websites, functions and content associated with it. The data protection declaration applies regardless of the domains, systems, platforms and devices used (e.g. desktop or mobile) on which the online offer is executed.

HAKUMA Handels GmbH is the owner and operator of the www.hakuma.com website (the "Website").

HAKUMA Handels GmbH is the data controller with regard to the personal data collected on this website.

Our registered office is: Mariahilfer Straße 74A/12, A-1070 Vienna, Austria. The email address is: office@hakuma.com. VAT: ATU71071813. Registered in the commercial register of the Republic of Austria with the number: 453755 m

In the present data protection declaration, the pronouns "we", "our" etc. refer to HAKUMA Handels GmbH. The pronouns "you", "your (e)" etc. refer to the users of our website.

B. SCOPE OF THE DATA PROTECTION DECLARATION

In this data protection declaration we explain how we collect, use and manage “personal data” that we receive from the users of our website and under what circumstances we can pass on the personal data to third parties.

“Personal data” is data that can be uniquely assigned to a person independently or in conjunction with other data.

Our privacy policy must be read in conjunction with other legal notices and terms of use made available on other pages of our website.

C. HOW, WHEN AND WHY WE COLLECT AND USE PERSONAL DATA

  1. Legal basis for the collection and use of personal data

We only collect, use and manage your personal data on this website

o    if there is a legitimate interest in the operation of the website, in particular:

  • To answer inquiries;
  • For the implementation of direct marketing measures;
  • For the provision of services and / or information intended for you;
  • For the operation and administration of our website;
  • For user technical support;
  • For the prevention and detection of fraud and crime; and or
  • To ensure network and data security insofar as these interests are in line with applicable law and with the rights and freedom of the user;

o    f you have consented to the use for the specifically named, legitimate purposes; and or

o    if we are obliged to do so for legal reasons.

The legal basis for the processing of your personal data is our overriding legitimate interest (according to Art. 6 Para. 1 lit f EU General Data Protection Regulation), which consists in achieving the above-mentioned purposes.

  1. How we use the personal data you provide

Contact forms: By contacting us, you provide us with your personal data. This information includes, for example, name, position, company, contact details such as email address, telephone number and address, as well as your personal wishes and requirements in relation to specific inquiries or services. We use this personal data to process your inquiries and / or to provide the requested services or to provide the requested information.

Advertising: We can use the contact details provided by you to contact you by telephone or post for the purpose of advertising our services and our website and / or to ask you about upcoming legal or economic developments, insofar as this is legally permissible and if so You have not objected to the sending of advertising. We will only contact you electronically (by email or SMS) for advertising purposes if you have given your consent. Your visit to our website and the use of the offers contained therein do not depend on whether you give your consent to the use of your personal data for advertising purposes or not.

Reject advertising messages: You have the right to object to the sending of advertising messages at any time free of charge. To do this, use the contact details provided in this data protection declaration or the "unsubscribe" option that is included in every advertising email we send and in other advertising messages.

We also use the personal data you provide,

o    To the extent permitted by law, for specific purposes that are mentioned on certain pages of our website at the time of the survey; and or

o    if, as described in detail above, there are legal reasons for the collection and use of your personal data.

If you do not want to provide the personal data requested by us, we may not be able to provide the information and / or services you requested or to perform certain tasks for which the personal data is requested. Otherwise, your visit to the website remains unaffected.

  1. Cookies

We use cookies on our website. You can find out about the type of cookies and the reasons for their use in our Cookie Policy. Our cookie declaration HAKUMA Handels GmbH can be read in connection with this data protection declaration.

  1. Data from other sources

To the extent permitted by applicable law, we can combine the data you provide with other data that we have already collected and stored about you for a compliant purpose.


D. HOW AND WHEN WE SHARE DATA WITH THIRD PARTIES

We provide certain services with the participation of third parties. We have carefully selected these service providers and have taken appropriate measures to protect your personal data.

  1. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies.

By using cookies in the context of Google Analytics, your IP address is recorded. However, as soon as it is technically possible, the IP addresses of visitors to this website will be shortened before being saved or analyzed and thus made anonymous.

The anonymization takes place within the European Union or within the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases.

We use the data collected by Google Analytics cookies to understand the user behavior of visitors to our website.

The IP address transmitted by your browser in connection with Google Analytics will not be merged with other data by Google.

You can prevent the storage of Google Analytics cookies by changing the settings in your browser software accordingly (for more information see our cookie statement.) Please note that in this case you may not be able to use the full functionality of the website./p>

In addition, you can prevent the processing of your data by Google Analytics by downloading and installing this tool.

  1. Facebook Remarketing

Our website uses so-called "Facebook pixels" from the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland ("Facebook"). With the help of the Facebook pixel, Facebook is able to determine the visitors of our website as a target group for the display of advertisements, so-called "Facebook ads". Accordingly, we use the Facebook pixel to only display the Facebook ads we have placed to those Facebook users who have shown an interest in our offers. This means that with the help of the Facebook pixel we want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a nuisance. With the help of the Facebook pixel, we can also understand the effectiveness of Facebook ads for statistical and market research purposes, by seeing whether users were redirected to our website after clicking on a Facebook ad.

The Facebook pixel is directly integrated by Facebook when you visit our website and can have a so-called cookie on your device, i.e. save a small file. If you then log in to Facebook or visit Facebook while logged in, your visit to our website will be noted in your profile. The data collected about you is anonymous to us, so we do not offer any conclusions about your identity. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible. The processing of the data by Facebook takes place within the framework of Facebook's data usage guidelines. Accordingly, you can find further information on the functioning of the remarketing pixel and generally on the display of Facebook ads in Facebook's data usage policy.

You can object to the recording by the Facebook pixel and the use of your data to display Facebook ads. To do this, you can call up the page set up by Facebook and there follow the instructions on the settings for usage-based advertising: www.facebook.com/settings?tab=... or the objection via the US page or the EU page. The settings are platform independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.

  1. Facebook-Button

Our website uses social plugins from the social network facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland ("Facebook"). The plugins can be recognized by one of the Facebook logos (white "f" on a blue tile, the terms "Like", "Like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and the appearance of the Facebook social plugins can be viewed here.

When you call up a function on this website that contains such a plugin, your device establishes a direct connection to the Facebook servers. The content of the plug-in is transmitted from Facebook directly to your device, which integrates it into the online offer. User profiles can be created from the processed data. We have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform the users according to our knowledge.

By integrating the plugins, Facebook receives the information that you have accessed the corresponding website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by pressing the Like button or leaving a comment, the corresponding information is transmitted from your device directly to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out and save your IP address.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect your privacy can be found in Facebook's data protection information.

If you are a Facebook member and do not want Facebook to collect data about you via this website and link it to the member data stored on Facebook, you must log out of Facebook before using our online offer and delete your cookies. Further settings and contradictions regarding the use of data for advertising purposes are possible within the Facebook profile settings: www.facebook.com/settings?tab=... or via the US page or the EU page. The settings are platform independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.

  1. Embedded YouTube videos

We embed YouTube videos. The embedded videos store cookies on the user's computer when the website is accessed. If you have deactivated the setting of cookies for the Google advertising program, you will not have to expect such cookies when you call up YouTube clips. YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you have to block it accordingly in the browser.

We use the YouTube button plugin of the audio / video platform youtube.com, which is provided by YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, a subsidiary of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA , is operated. The plugin can be recognized by the YouTube logo. As soon as you visit pages on our website that are equipped with a YouTube plug-in, a connection to the YouTube servers is established. The YouTube server is informed which website has been visited. If you have a YouTube account and are logged in, YouTube is able to assign the surfing behavior directly to your personal profile. You can prevent this assignment by logging out of your YouTube account beforehand. Further information on the collection and use of data by YouTube can be found here.

  1. Instagram-Button

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our website with your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the transmitted data or its use by Instagram.

The data protection guidelines, what information Instagram collects and how it is used can be found here.

  1. Google Maps

We use Google Maps API on our website to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the map functions by visitors to the website. You can find more information on data processing by Google in Google's data protection information: www.google.com/privacypolicy.html. There you can also change your settings in the data protection center so that you can manage and protect your data. Further instructions on how to manage your own data in connection with Google products can be found on the Google-operated page dataliberation.

  1. MailChimp

We send newsletters with MailChimp and use the functions of the newsletter service MailChimp of The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA on this website to record newsletter registrations.

General information about MailChimp

Rocket Science Group LLC (MailChimp) maintains online platforms that allow our users to stay in touch with their subscribers, primarily via email. They allow users, email addresses, and other subscriber profile information, such as B. Upload name, physical address and other demographic information into the MailChimp database. This information is used to send emails and to allow certain other MailChimp features to be used by these users. In accordance with the published privacy policy, MailChimp shares some information with third parties to provide and support the services that MailChimp offers to users. MailChimp also shares some information with third party advertising partners to better understand users' needs and interests so that more relevant content and targeted advertising can be provided to those users and other users.

Newsletter Sign up

If you register for our newsletter on our website, the data entered will be saved at MailChimp.

Deletion of your data

You can withdraw your consent to receive our newsletter at any time within the email you received by clicking on the link in the area below. If you have unsubscribed by clicking on the unsubscribe link, your data will be deleted from MailChimp.

Newsletter evaluation

When you receive a newsletter via MailChimp, information such as IP address, browser type and e-mail program are saved to give us information about the performance of our newsletter. MailChimp can use the images integrated in the HTML emails called web beacons (details can be found here) to determine whether the email has arrived or not was opened and whether links were clicked. All this information is stored on the MailChimp servers, not on this website.

MailChimp is an active participant in the EU-U.S. Privacy Shield Framework which regulates the correct and secure data transfer of personal data. More information can be found here. You can find out more about the use of cookies here, information on data protection at MailChimp (Privacy) can be found here.

  1. ActiveCampaign

We send newsletters with ActiveCampaign and use functions of the company Active Campaign, 1 N Dearborn, 5th Floor, Chicago, IL 60601, USA on this website to register newsletter subscriptions.

General information about ActiveCampaign

Active Campaign maintains online platforms that allow our users to stay in touch with their subscribers, primarily via email. They allow users, email addresses, and other subscriber profile information, such as B. Upload name, physical address and other demographic information into the Active Campaign database. This information is used to send emails and to enable certain other ActiveCampaign features to be used by these users. In accordance with the published privacy policy, Active Campaign shares some information with third parties to provide and support the services that ActiveCampaign offers to users. ActiveCampaign also shares some information with third-party advertising partners to better understand users' needs and interests so that more relevant content and targeted advertising can be provided to those users and other users.

Newsletter Sign up

When you register for our newsletter on our website, the data you enter will be saved by ActiveCampaign.

Deletion of your data

You can withdraw your consent to receive our newsletter at any time within the email you received by clicking on the link in the area below. If you have unsubscribed by clicking on the unsubscribe link, your data will be deleted from ActiveCampaign.

Newsletter evaluation

When you receive a newsletter via ActiveCampaign, information such as IP address, browser type and e-mail program are saved to give us information about the performance of our newsletter. ActiveCampaign can be activated using the images integrated in the HTML emails called web beacons (details can be found in the Cookie Policy ) determine whether the email has arrived, whether it has been opened and whether links have been clicked. All this information is stored on the MailChimp servers, not on this website.

Active Campaign is an active participant in the EU-U.S. Privacy Shield Framework which regulates the correct and secure data transfer of personal data. More information can be found here . You can find more information on data protection at Active Campaign (Privacy) here .

  1. Hotjar

On this website we use Hotjar from Limited (Level 2, St Julian’s Business Center, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta) to statistically evaluate visitor data. Hotjar is a service that analyzes the behavior and feedback of users on websites through a combination of analysis and feedback tools. Hotjar-based websites have integrated a tracking code on their websites, which is transmitted to our servers located in Ireland (EU). This tracking code contacts the Hotjar servers and sends a script to the computer or device that you use to access the Hotjar-based website. The script collects certain data related to the interaction of the user with the corresponding website. This data is then sent to Hotjar's servers for processing.

You can find more details on the data protection guideline and which data is collected by Hotjar in what way here.

Deactivating Hotjar

If you do not want Hotjar to collect your data, you can activate the Hotjar opt-out. There you have the option of deactivating or reactivating the collection of data by Hotjar by simply clicking on the red Hotjar deactivate button. Attention: Deleting cookies, using the incognito / private mode of your browser, or using another browser will result in data being collected again.

  1. Disclosure of data to service providers

Furthermore, we can grant service providers access to your personal data that are located in the European Economic Area ("EEA") and which we commission to process the data collected on our website and / or our website, its services or content in accordance with this Host, maintain and maintain the privacy policy.

We will notify you when we want to share your personal information with a service provider based outside the EEA.

If we commission external companies or individuals to process personal data that is not collected by them themselves but provided by us, they will use the personal data only in the context of the order placed in accordance with our instructions and the provisions of this data protection declaration.

  1. Disclosure to other third parties

The transfer of your data e.g. to supervisory authorities and law enforcement authorities only takes place within the framework of the legal regulations if it is necessary to prevent and detect fraud and other crimes and / or to ensure network and data security.


E. INTERNATIONAL DATA EXCHANGE

Your personal data will only be transferred to countries outside the EEA under the following conditions:

o    if the transfer takes place to a place where, according to the European Commission, adequate protection of your personal data is guaranteed; or

o    if we have taken appropriate measures, for example by contracting suitable data protection measures with the recipient for the transfer of the data in accordance with the requirements of the European Commission or a data protection authority. You can request a copy of any contracts concluded from us at the following email address: legal@hakuma.com or

o    if you have consented to the transfer or if we are entitled to transfer on another legal basis.


F. HOW LONG DO WE STORE PERSONAL DATA?

We generally keep your personal data for as long as is necessary for the purposes for which they were collected in accordance with this data protection declaration. However, it may happen that we are legally obliged to store certain data over a longer period of time. In this case, we ensure that your personal data are treated for the entire period in accordance with this data protection declaration.

You can find information on how long cookies are stored in our cookie statement.


G. DATA SECURITY

Our website is hosted on servers that are operated in the EEA. We take reasonable precautions to protect your personal information from unauthorized access. The data is stored in a sealed, certified data center on secure computers. The data is stored encrypted as much as possible. We regularly review our security policies and procedures to ensure the security of our systems. When data is transmitted over the Internet, however, it cannot be guaranteed that the data transmitted to our website will be 100% secure.


H. CONFIDENTIALITY

The data that you transmit to us will be treated confidentially. We generally do not sell, distribute, hand over personal data to third parties for a fee or use it in any other way for commercial purposes. The confidentiality and security of your data is maintained in accordance with our privacy policy and applicable law.


I. YOUR RIGHTS

If you

o    want to view, confirm, correct, correct, update, supplement, anonymize, block, restrict or delete your personal data;

o    want to object to the use of your personal data by us;

o    have questions about the processing of your personal data; or

o    want us to pass on your personal data to another person or company,

Please get in contact with us.

We grant you all rights in relation to your personal data to which you are entitled under applicable law. If you have any complaints about the handling of your personal data, you can contact the responsible data protection authority in your country. The corresponding contact details can usually be found on the Internet. Alternatively, you can ask us for help.


J. HOW TO REACH US

If you have any questions in connection with this data protection declaration or would like to exercise your rights listed therein, please contact the following email address: legal@hakuma.com.


K. CHANGES TO THE DATA PROTECTION DECLARATION

We reserve the right to change our privacy policy if necessary. The updated data protection declaration is published on our website. Please check the relevant page regularly. Subject to applicable laws, any changes will take effect as soon as the updated privacy policy is published. If we have already collected data about you and / or are subject to a legal obligation to provide information, we will also inform you about significant changes to our data protection declaration and ask for your consent.


As of Jan 22, 2020